FAQs

Where are all the clothing and accessories from?

Hello, my name’s Shanel and I’m a recovering shopaholic!

Believe it or not 80% of all the clothing & accessories available at Wardrobe Wilderness are from my own wardrobe- items originally purchased for myself at some point over the last 30 years! Wardrobe Wilderness is the ultimate wardrobe clear out and my therapy! The other 20% is made up of deadstock from my old selling days, items from friends & family and random bits I pick up along the way. This is not a consignment shop. 

 

What type of clothing and accessories do you sell? 

At Wardrobe Wilderness you’ll find a mixture of mostly Preloved, with some New, Designer and Vintage Clothing and Accessories. I’m a strong believer that fashion is more than just clothing—it’s a form of self-expression (conscious or subconscious) and a reflection of our complex personalities. You’ll find curated collections to inspire and help you shop premium preloved just like you would shop mainstream brands and editorials, whilst giving you the opportunity to also shop sustainably.

 

 How do I know the condition of each item? 

At the start of each item description the condition of the item is stated, as follows:

BRAND NEW: Wholesale or Deadstock. 

NEW WITH TAGS: Item is unworn or unused with original tags. 

NEW WITHOUT TAGS: Item is unworn or unused but no longer has it’s original tags. 

PRELOVED EXCELLENT CONDITION: Item has been worn once or twice is like new, in mint condition with no noticeable signs of wear. 

PRELOVED GOOD CONDITION: Item has been lightly worn or used with minor sign of wear, visible in photos or noted in description. 

 

Why do you have so much Michael Kors?

All the Michael Kors clothing and accessories and all other designer items are authentic-the item name, code or SKU number is noted in descriptions. I worked for Michael Kors for many years and in fashion retail for many more years and as a result accumulated a lot of branded stuff!

 

How can I be sure of sizing?

As you know different brands have different sizing, which is why all item descriptions include their specific measurements. If you have any further questions about an item, then you can also use the onsite chat box.

 

Can I return items that are not suitable? 

Returns with refunds are accepted within 14 days, but exclusions apply so please read the full returns policy and process details.